Disclaimer

1. Not a Clinical Service

Helply Recovery & Wellness, LLC is a non-clinical educational and self-guided support platform. We are not a healthcare provider, treatment facility, or licensed clinical service of any kind.

Helply does not provide:

• Therapy or counseling of any kind
• Clinical assessment or diagnosis
• Medical advice or treatment
• Crisis intervention or emergency services
• Medically supervised detox or withdrawal management
• Case management or clinical supervision
• Psychiatric services or medication management

2. Educational Purpose Only

All content, tools, and materials offered by Helply — including journals, workbooks, planners, habit trackers, life skills resources, guided learning guides, and Helply Compass AI — are provided for educational and informational purposes only.

Nothing on our website, in our products, or generated by Helply Compass AI should be construed as professional medical, mental health, psychological, or clinical advice. No content from Helply should be used as a substitute for consultation with a licensed professional.

3. Not a Replacement for Professional Care

Helply is designed to supplement — not replace — professional care. If you are currently in therapy, treatment, IOP, outpatient care, or any other structured clinical program, continue to follow the guidance of your licensed care team.

If you are not in treatment and believe you may need professional support for mental health, substance use, or related concerns, we encourage you to seek it. Helply is not an appropriate substitute for professional clinical intervention.

4. Helply Compass AI — Specific Disclaimer

Helply Compass AI is an AI-powered educational tool. It is not a therapist, counselor, or clinical professional. It does not have clinical training, does not hold any license, and cannot provide clinical assessment, diagnosis, or treatment recommendations of any kind.

Compass AI responses are generated by artificial intelligence and are intended for educational and informational support only. AI responses may contain errors, omissions, or limitations. You should not make clinical or medical decisions based on AI-generated content.

When Compass AI is integrated into a clinical program (Compass AI Clinical), clinician review of client conversations is a transparency feature — it is not clinical supervision of the AI, and does not make Compass AI a clinical tool. The clinical team's professional judgment and direct care remain solely responsible for client outcomes.

5. No Guarantee of Outcomes

Helply does not guarantee any specific recovery outcome, therapeutic result, or personal improvement from the use of our products or tools. Recovery is a complex, individual process that depends on many factors outside of our control. Our tools are designed to support the work — not to produce guaranteed results.

6. Accuracy of Information

We make reasonable efforts to ensure the accuracy and quality of content on our website and in our products. However, we make no warranties that all information is complete, current, or error-free. Educational content related to recovery, mental health, and wellness evolves over time and should not be treated as definitive clinical guidance.

7. Not HIPAA-Covered

Helply Recovery & Wellness, LLC is not a HIPAA-covered entity. We are not a healthcare provider, health plan, or healthcare clearinghouse as defined under the Health Insurance Portability and Accountability Act. Accordingly, HIPAA does not govern our handling of your information. We protect your personal information in accordance with our Privacy Policy.

Please note that the personal reflections you write in our downloadable tools are stored locally on your device and are not accessible to Helply.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Helply Recovery & Wellness, LLC and its owners, employees, and affiliates disclaim all liability for any harm, loss, injury, or damages — including physical, psychological, financial, or other harm — arising from your use of our website, products, or Helply Compass AI.

This disclaimer does not limit your statutory rights as a consumer where such rights cannot be excluded by law.

9. Seek Professional Help When Needed

If at any point while using Helply products you experience a mental health crisis, thoughts of self-harm or suicide, or any situation requiring immediate professional intervention, please stop and contact emergency services or a crisis line immediately.

Helply is not equipped, staffed, or designed to respond to crisis situations. Please use the resources below:

• 988 — Suicide & Crisis Lifeline (call or text, 24/7)

• 911 — Medical or safety emergency
• 1-800-662-4357 — SAMHSA National Helpline (substance use treatment referrals, 24/7)
• Your nearest emergency room or urgent care facility
• Your current therapist, counselor, or treatment provider

10. Contact Us

If you have questions about this disclaimer, contact us at:

Helply Recovery & Wellness, LLC
Albuquerque, New Mexico
Email: helplynm@gmail.com